We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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These came today and I looove them! I wanted something tiny and slim to wear on vacation in Europe and not think about earrings everyday. They are small enough that they would look good in my second holes for when I come home!
These were a replacement for a pair that broke after several years. I love the style, the size is what I expected. They are super comfortable and I’m even able to sleep in them. Great value for your money and I have sensitive ears! I just love them.
Beautiful product, they're shiny and light weight I'm so comfortable in them that I wear them almost daily. You can't go wrong purchasing these hoops they're absolutely perfect!
These earrings are very light weight and dainty. Since I wear almost constantly, they are perfect. They don't pull on my ears and are very comfortable for every day use. I highly recommend.
These earrings are beautiful. I liked the fact that they offered several sizes to fit your needs. Cost was affordable. A pleasure to deal with.
These are small and exactly what I wanted. I used to have "sleepers" like this. Earring to wear when you didn't want bigger ones or studs. Like all Tilo earrings they are well made and very nice. Just what I wanted.
I thought the earring were pretty thin and a little difficult to clasp, but once they are securely fastened they are super cute and light weight!
These are so adorable!!! Very thin, tiny earrings. Great for my second holes. I highly recommend them.
Like the product. Wish it showed the thickness better a little to thin. But they are good quality.
Decent for the price
These catch the light very nicely. Lightweight and comfortable. Great value
Very cute earrings ...their a perfect size for every day wear ... u forget u have them on
Beautiful. Exactly as expected. Would purchase again. Value for money!
They are quite nice, I was surprised how small they were. I hope they don't bend or break, as the size of the hoop tube is very tiny.
I love the earrings, they’re just a bit smaller than pictured.
These earrings are great so nice and light and that is why I love them.
A little thin, but nice for the money
Love the earrings. Nice set of earrings. Package came right on time. I will order again.
Beautiful & just what I was looking for. Unfortunately I lost 1 two days later
Earring are exactly as described and look good
Nice for the price.