We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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This is a very pretty necklace. I like how it is simple with the perfect amount of color and not too large, which makes it very elegant. I can wear it with just about anything in my closet. I would suggest that if you do want to wear it every day rather than on occasion that you swap out the chain as it seems very delicate.
This tree necklace is so beautiful! It actually exceeded my expectations! The gemstones look very nice on it and add details. I got it for myself, but would make a perfect gift for someone special.
I really liked the size and artistic beauty of this piece! I wear it all the time, even in the shower and I sleep with it on and it has held up great!
This was a gift and my friend was very happy with it. Nice necklace; the stones were pretty, and the chain was a little on the delicate side. Overall, I was very satisfied.
I bought this as a gift, and although the chain and charm were smaller than I anticipated, it's very lovely and of fine quality. I was proud to give it and it was well-received. I am considering buying another for myself.
I received this as a gift. It is delicate and well made. It is far prettier in person than in the photo.
Very pretty. Not too big, not too small, just the right size. The stones are very nice. Very satisfied.
This will be a gift for my daughter for Christmas. I’m sure she is going to love it. The quality is great and it’s a beautiful piece!
I bought this item as a gift and the person that it was gifted to absolutely loved it. It looks exactly as pictured.
Was exactly as pictured. Packaged very carefully to prevent damage during shipping.
Beautiful. A bit smaller than expected, just under the size of a quarter. Great quality for the cost.
I LOVE this necklace! It’s beautiful. It is a perfect necklace for several of my outfits.
I bought this as a mother's day gift. She loves the necklace, and fits great
Looks just like pictured. The necklace isn’t too small, so it’s not like a choker necklace
I purchased this necklace as a gift for my mom and she loved it!