We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I bought this product originally for younger looking skin but didn’t realize how much it would actually help my sinus and tension headaches. After using it I literally could feel all of my lymphatic fluid rush out of my face and my headaches are GONE. I use it twice a day (morning and night with my normal face routine) and it’s a GAME CHANGER. I haven’t taken my headache medicine for a few weeks now and it’s so refreshing! Seriously, if you’ve been suffering for years like I have (since childhood with SO MANY remedies that never worked) try it out!
LOVE, LOVE, LOVE this little gadget. I've been using it for about 2 weeks and definitely see a difference in my skin. The biggest difference is my eyes. They are open and lifted and are not laying on my eyelid. I can actually see my eye shadow. I have gotten botox in the past to lift my eyes (which I actually hate the frozen forehead thing). I think I found a better Botox and cheaper. I do it every morning before I shower and love the results.
Ladies, THIS. This product right here is a GAME CHANGER. I can't believe I have gone so long without this. I've only used this for a few days so far and I am so very, very pleased with the results. YouTube the different facial massage techniques, it's so easy. Aja Dang's video is the most informative, in my opinion. All in all, I AM SO VERY HAPPY to use this every night!
Amazing!!! I have arthritis in my neck. All my tension goes to my shoulders. Some days, it is really hard to move my head to look behind me. I have tried stretching my shoulders with a band and little success. On a whim, I bought this and I can kick myself for not buying it sooner. I was really skeptical in buying it but once I started using it, it has been a saving grace for me.
This product is amazing! I only did half my lips to compare and after one use I could already tell the difference. It only took a few minutes with no pain and the effects lasted so long! It took away the fine wrinkles on my lips that I am self conscious about. No more injections for me!
Used it for the first time and was amazed at the difference straight away. Lines around my mouth were visibly reduced.
Love this product can see the results in just few try