We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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So beautiful! I absolutely love it. The necklace was just the right size and the charm itself was not too big. The quality of the necklace is great; it is very sturdy. You can tell that this store really cares about their customers and has a great eye for small details.
At 1st I was expecting a big charm, but when I saw it small in size, I instantly fell in love with it. I switched the chain to my Pandora one since I wanted a shorter in length fit and it fit perfectly. Its to beautiful
Loved it. I’ve been wearing this necklace for a couple months now and it is great. Doesn’t get your skin colored and overall is keeping up really well. It’s additionally so cute. Don’t hesitate, buy it!!
I bought this as a prize for a contest to promote a new book. The necklace is gorgeous. The detail is perfect. I love it so much, I decided to buy one for myself as well.
Gave this to my daughter as a gift and she loves it. Wears it daily and never has had an issue with it. It's very beautiful on her and I'd recommend it as a gift any time.
The quality for the price is good. I would not have minded having a nicer rendition for a higher price. Still, it was an excellent and appreciated gift.
It was smaller than I expected, but my wife likes it, and that's what's important.
This necklace was bought as a small gift for my 20 yo daughter. She loves it, wears it all the time. Tender and cute necklace
I LOVE this necklace!!! It is the perfect size (I like tiny, feminine jewelry), and very beautifully made and presented!! I highly recommend this product!
Pretty little delicate necklace, I love it! Wear it almost everyday l. I would prefer it was a little longer!
I love this necklace. It is super cute & can be worn with tons of outfits. It is dainty but sturdy.
This necklace is tiny, much smaller than I realized. Fortunately for me, my daughter likes smaller jewelry so appreciated this as a gift. For the price though...super small. If she didn't like it as much as she did, I would’ve sent it back.
This was exactly what I hoped it would be.. She loved it.. You won't regret it.. 😊
Good quality and price . My 18 year old granddaughter loves it.