We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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Just right for the price. Easily to put on. The hook works splendidly. Super lightweight and doesn’t feel like it’ll change color on me anytime soon. Came in a great protective package. I only took a picture with the necklace I wear daily. Lovely moon...my daughter took it because she loved it so much.
I purchased this necklace as a gift; charm details of good quality, chain with charm is thick enough, that’s great. Currently, the chain and charm seem to be lasting the time. It does not seem to be flaking or changing colors. I am still satisfied with my choice and would purchase again.
My friend got me this necklace for Christmas and I really like it. I'm impressed with the quality and the price. It is such a cute necklace and I'm very happy with it! I'll definitely buy it again as a gift for my mother. Recommend!
I ordered three pieces of this necklace and all three pieces are absolutely perfect and look amazing! Absolutely perfect!! 😊 I hope my friends will love their gifts!
This beautiful necklace has special meaning to me! Plus I love that it is a gold color! I wear it almost every day! Definitely not disappointed!!!
It's a beautiful necklace and I'm glad I purchased it. The only issue I have found with it is that the size of the pendant is not big enough as I expected
So cute!! This comes in a perfect condition, you can wear it with whatever you want, literally any style. Just what you need to add to any outfit!
Sooo beautiful! Definitely worth the price, I wear it almost everyday.