We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Fast shipping worldwide
30-day money back guarantee
Secure payment options
I purchased this as a gift for my daughter. She has been thrilled with it. She loves it. It is very sturdy and has a nice weight to it. She hasn't taken it off except for hygienic purposes and to sleep. It's a great purchase. It came quickly. I would buy this item again.
This is the most beautiful necklace. I am absolutely in love with it! As soon as I opened the packaging I had to put it on right away and I don't plan on taking it off again! It fits me and my personality like a dream come true! ♡
I got the snake necklace and i was sure it would tarnish and look super gross after only a few wears but to my surprise I’ve been wearing it almost daily and the snake and chain are still bright gold! Great purchase!
This is a really nice necklace. It is quite dainty which makes it very wearable and not gimmicky. t's become a firm favourite as it goes with anything, it's unique and striking yet subtle enough to be sophisticated.
Not usually one to buy jewellery, but this was something I've been looking for, for a while. I'm really impressed by the quality of the product; Hasn't faded or anything. Definitely recommend.
This is a great product for any slitherin fan or snake fan. It’s very durable and won’t snap easy. Great detail of the snake itself.
I am always a little suspicious of jewelry online but I love this pendant. I wear it constantly and get compliments on it all the time. Super sturdy pendant, though I did put it on my own chain.
I was expecting for better quality, but I love how it looks
A delightful snake necklace. Decent quality and the snake looks great. I'm very happy with this.
The necklace is really pretty and unique. Beautiful design and colour. I’m really happy with it!
Bought for my teenage daughter really lovely even though it's a snake pendant, very pretty.
Great! I just wish the chain was longer
Absolutely lovely necklace and pendant. Very good value for your money. Extremely happy with my purchase
Great necklace. Brought for my daughters birthday who is slytherin/snake mad.
Very cool. Gets lots of complements. Just the right size. The chain is very nice as well. Nice weight and looks classy.
I just LOVE this necklace it's absolutely beautiful 😍