We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I was looking to purchase a quality pearl bracelet for both my sister and myself (I'm her matron of honor) to wear at her wedding. I read the reviews and decided to take a chance & purchase them. WOW, I absolutely LOVE the quality and lustre of these pearls!! I was more than pleased with my purchase and she was very touched when I gave her the bracelet. The reviews were right. This bracelet is beautiful and I can't wait to wear it.
This bracelet is beautiful. The pearls have great sheen and luster. The color of the white pearls is perfect. These freshwater pearls are almost completely round. I highly recommend this brand of pearls. I will be purchasing more jewelry from this seller.
Love it!! Beautiful pearls and elegant bracelets. So glad I bought it and have it to use again in the future for formal occasions. Also, I didn't love the size the first time, but then I felt comfortable. Very happy dealings with the pearls and coin that make the bracelet perfect.
This bracelet is exactly what I have been looking for but the item was nice but small for my wrist.
This bracelet is absolutely gorgeous! I love it! It's the perfect size for me! I will definitely buy from this brand again! The bracelet is large enough but yet very dainty looking. Definitely recommend
My mom bought me this to wear at my wedding. It’s my first real pearls, my birthstone and so beautiful.
A simply beautiful bracelet which my daughter adores.