We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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The roller is well made and looks nice. I notice that my skin is getting better and looks healthier, it proves that the roller really works! I want to buy more for family members.
Works as expected. Feels great on my skin and in my opinion the roller helps with circulation. It’s become part of my daily skincare routine and I love it. Think I’ll buy this set again for gifts.
I'm glad I bought this set! All came in good condition. I use the roller 2 or 3 times a day and it makes a great massage to my face skin. Super simple in use. It can be a nice gift for anyone too.
This is a good set and it comes in a nice package. It seems to me that my face is less puffy now. I’m glad that these tools became a perfect addition to an at-home spa treatment day.
Firstly, I was disappointed when I opened the package and saw no gua sha stone but fortunately until further inspection I noticed it peeking behind the other roller. Nevertheless, the box the set comes in and the products themselves are very elegant looking.
Start to use it every day and I actually see the difference! I feel refreshed and it seems that the roller makes me look younger. If you are on the fence, I would say buy it!
I read a lot of reviews and instructions before purchase and wasn’t disappointed. My skin feels and looks better. The roller and the stone are easy to wash and to dry. It’s a perfect gift idea.
I like it, worth the money! Use it twice a day for darkness under eyes and puffiness.
Exactly as described, I`m very satisfied. The roller is beautifully made, rolls very smoothly and the stone looks like it's super high quality.
The roller really improves my look, and it’s really good for my skin tone, but I am not impressed with the gua sha stone.
The set is awesome! Seems like good quality. Use it every evening while watching TV, quite a relaxing and meditative activity. Love love love