We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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Lovely bracelet! Well made and has an extra chain if you need it. Great detail!
This is a very pretty bracelet. It looks very nice and feels good on. It’s very light and comfortable. This would make a great gift. I would recommend it.
Nice dainty bracelet! Very pretty. Perfect for layering! Yes, I recommend it.
I love this bracelet and have gotten many compliments on it. It is very dainty, so hopefully it will hold up through the summer.
I love how this bracelet looks. Very cute and dainty. I have been using it in the shower and so far no tarnish. My only issue is that it’s scratchy sometimes. It could be just my skin being sensitive because I only notice it if I am applying pressure to the area. Overall I’m happy with purchase
This is a beautiful bracelet. The chain is a little thinner than I expected, but the charm is adorable. It's adjustable, so you can get just the right fit. Overall, it's very nice.
The charm is exquisite and the chain is very delicate. Lovely accompaniment to any summer outfit.
It is the perfect summer accessory to wear to the beach and reminds me of summertime. It is made well with the cute little shell charm.