We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Fast shipping worldwide
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My wife has idiopathic eye muscle spasms and has to take quarterly botox injections around the eyes to provide some relief. Even with the shots, she has difficulty keeping her eyes open without straining. This gets worse towards the end of the injection cycle. She has tried accupuncture and has had surgery on the eye lid muscles so all in all, over the last 5 years, this has been a pretty big deal. She tells me that the heat and massage from this mask finally has given her some relief from the discomfort she has been dealing with. In my book that's money well spent.
Randomly passed by this around Mother’s Day and my mom was complaining about her eyes hurting and I didn’t know what to get her, so I ended up getting this. Surprisingly this ended up way better than we expected. It’s even helped me with migraines at times and helps with sleep. So comfy. Really great invention. Never thought this would be so useful. Wish battery life was a bit longer but it’s cool
This is a MUST HAVE for me. From someone who suffers from headaches and migraines, this helps so much. The tight air pressure compressions and massage hits the perfect spots. I love the heat aspect of it so much. I use it also simply for pure relaxation. Helps me fall asleep as well. Love love love it!
I really like this eye massager. Very relaxing when you combine with some nice soothing music. I find myself hitting the start button after it ends. I’m not sure it is helping with my dry eyes, but it is nice.
I sent this as a birthday gift for my mom who has been experiencing horrible sinus headaches, and she called me up after her first week of using it so grateful for how much this helps her relieve that tension. 5/5 stars
This is a great product and performs just as described. It is relaxing to my eyes and temples. Would prefer it having a temperature control.
Was a gift for my husband who has embraced using it to reduce pressure, tension, and aches of the head and neck. It is relaxing and therapeutic. Excellent!
My mother loves this. I bought this for my Mother who suffers from dry eye and she says it hell with her pain and helps her relax.
This product really helped my dry eyes. The only annoying thing is the noise but its worth it...
Great for relaxing. Helps with headaches or just tired eyes. Can be a bit loud for some. Otherwise, worth it.
I really didn't know what to expect. I'd read reviews and heard good things. Couldn't be happier
I love it. It helps my headaches. Very relaxing. It is so relaxing I have fallen asleep using it.
It does make my tired eye feel better. Definitely helps.
Super relaxing. I just wish it massaged a little harder.
High quality, very good
Good product