We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I LOVE the LED light feature. It’s super helpful for when you’re driving (especially in the evening or at night). It’s not so bright it’s distracting, but it’ll help guide you to the right place to flick the ash and then put it out. The suction works really well. It’ll definitely put out your cigarette’s fire, just give it a few minutes for science to do its thing. This product definitely helps keep some cigarette smell under control, but you can’t expect it to get rid of all of it. If you want all the smell to go away, I’d just open up all your windows for 5 or 10 minutes and most of the smell will be gone. Overall, I’m very happy with this product!
I got this as a replacement for an old canister ashtray I had for many years. This one is great so far! The light inside is a nice feature and very useful for using in a car if you drive at night. This is easy to clean, the top twists off to empty the canister and can be wiped out. The only drawback for me is this does not fit in the cup holders in my car doors, the top is too wide for it to slide all the way down but it is not a problem. I bought a second one for my husband's truck because he liked mine so much!
This ashtray is great. It holds a charge for a very long time. The top pops open with an easy push of a button and the top illuminates at night. The best feature is that when the top is closed there is NO trace of cigarette odor. I have a friend that hates any type of cigarette odor. She is very sensitive to the smell.. The container was half full and she didn't know it was there until told her what the container was used for. I highly recommend this product.
There is nothing not to love if you are a smoker. This ashtray holds charge for a very long time for LED light which I love. No more fumbling in the dark to find where to put your cigarette out. It seals tightly and puts out smokes without leaking smoke. Will hold quite a few cigarette butts according to previous comments, I empty often so I can not attest to that. Sturdy, attractive style as well as functional. Very easy to clean. The best ashtray I have ever owned.
Have had this car ashtray for about 10 days. Love it. Ashtray is made of quality materials, very sturdy. Had a cheaper version from a different seller and it is falling apart after 6 months. Really seems this one will last a lot longer! Happy with purchase, product arrived quickly, will buy again when needed. Thanks!
My Lordness. This ashtray basically makes the smell go away. It's super cool because it incorporates electronics and technology, but whatever they are doing, they are doing it right. This ashtray will help you keep on doing what you'll keep on doing!
Great ashtray. Does the job, no smoke released if the lid is closed. Button to open the lid isn't overly intuitive, requiring the user to press & hold the button to open instead of pressing once. Good purchase.
This ashtray is a good buy...it is lit when open, top comes off making it it easy to empty, it fits in the cup holder so it can be used in a vehicle, holds two cigarettes while lit...so in a nutshell...a good product...will gift to my fellow smokers...thank-u.
Because I’m a smoker I love this ashtray! No smell in the car! Love the light at night!