We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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This is an awesome product...I actually use this product to trim my dog's claws. As I have a labrador and their claws grow quite thick and long and is a painful process for the animal when we try to cut them with clippers.. This machine is perfect for trimming her claws. And it's painless.. I know this is not the typical use of this product .. however as it works so well on claws I am sure it will work well on human nails as well.. This product is completely worth the money at least for me.. I would recommend this to anyone who is in need of this type of product..
The product is okay for use at a beginner level. If you want to see how it feels to use a nail e-file. Can also be used if you just want to file off the top layers of your gel polish (even acrylic or poly) and then soak off, instead of using the manual filer.
I didn't expect this to be so good!!!! What a good purchase! A cheap Nail Drill/File to invest in! Go for it!
Worth the money. Same product with similar performance are very high price
It was a nice product purchased for my parents. As they have nail problem. It can polish their nail
I love this. It's actually working nicely and i m sooo happy. But the button which changes the tools is a bit tight sometimes so I'll have to get used to it but otherwise it's good. Thank you for this.
It’s a good product great addition to add for doing ur nails and artificial nails
Ordered this for my cousin who studies nail art and at first I was skeptical of it but it does its job perfectly.
Great for shaping acrylic and polygel nails. Bits are locked in and stay in place unlike the cheaper ones.