We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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This is super awesome! I wanted a window breaker but I want to avoid clutter in my car and most of my storage there is in use. This one is great because it's compact, comes with its own storage, and it's GREY - my favorite color. It can also fit into my door handle if I want. I did have to put some work into breaking the test glass but I'm glad it had the glass because now I know how much force I need. It's super cool! Now I need to find a way to test the belt cutter 🤔😈
Have you ever hung upside down in your car from your seat-belt? I have and it's pretty scary. I have a survival kit in my car for earthquakes and I've wanted to add this gizmo to the set. The absolute best is they send a piece of glass with the box for you to test it. I strongly advise putting it in a box to contain the shards because it shatters. The directions say to use your head, I believe that is a typo and it's super easy to use your hand.
This is a quality tool. Simple to operate and effective at accomplishing the task. It's small and easy to store in a handy place in your car for quick easy access. It surpassed my expectations. Thanks for the right tool for an important job.
This is a quality tool. Simple to operate and effective at accomplishing the task. But It's smaller than I expected.
I love this little safety tool. I hope to never have to use it but I feel better just having it in my center console. Everyone should have one just in case!