We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I love the quality and the packing. Simple in usage and don’t require a lot of time. I don’t keep the tools in fridge because they stay cool enough being at room temperature. It is a great set and excellent value for money!
Very satisfied with my purchase. Relaxing and soothing. I have noticed that my skin is getting better because of these tools. I know that some people put the roller in the fridge but I prefer to use it room temperature. Highly recommend!
Everything about this order is perfect, the packaging, the use, and the price! Nothing damaged. All the pieces were there. The product is quite pretty and durable as well as useful. Thank u so much! Would recommend.
I`m impressed!!! It really works! I want to buy it cause I felt too much tension on my face, now I use it every day before I go to sleep and after waking up and my skin has never felt better! I`m not exaggerating!
Great set. It was boxed up very nicely and the color is beautiful. I watched several videos on YouTube to get some instructions before using the tools and look forward to seeing the results.
I purchased two sets – one for myself and one as a gift for my mum. Both sets are presented in a very nice box. It takes me a couple of minutes to look better. I highly recommend using these!
I wasn’t expecting much, but it really improves my look and I feel refreshed. I keep the tools in the freezer and use them every morning at least for 3-5 min. Really love this product.
Nothing was broken, good product. I`m not sure about the wrinkles yet, but it's so relaxing and I don’t want to miss a day.
It does not feel good on my skin. Maybe it's my fault and I don’t understand how to use it properly….
Very nice set, the size of the tools is perfect for face massages. I use it to relax when I’ve had a stressful day. Will buy again as a gift for my family and friends