We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I have tried many different sponges and these are the Absolute Best hands down!!!! They are Super Soft when wet, They do not absorb all of my foundation as I work with it to blend and I’ve used, washed, and disinfected with alcohol many times and it has not started to fall apart like other sponges have!!!! The brush is very soft and dense... This set is of Very Very Good Quality!!!
I’m so glad I bought these. I find myself buying random sponges all the time that don’t match and their constituencies are weird. These sponges are the perfect texture and the brush head is super soft!! They came packaged securely and they don’t have a weird smell like some do. I will definitely be buying these again.
Love these sponges more than the beauty blender and they are a fraction of a cost. Truly the best sponges out there! I'm a fan of their brand and all of their products. I was not disappointed once. All the sponges I've tried from there are great quality. Truly a brand that should be way more popular and known.
I just got my sponges and brushes. Omg the sponges are super soft. Only flaw is that my powder sponge has a defect but who cares!!!!! It’s still a super nice sponge. If you are reading this review you already know you want them so get them! You won’t be disappointed!
These are perfect. The sponges are soft and the brush contour makes it super easy to use. Plus, as an added bonus, the brush comes with its own case. Perfect for every lady and an ideal gift.
It’s a very good price for what you're getting but a lot smaller than I thought.
These sponges are super soft! I love how they feel and they are great when you add water. I absolutely love them!