We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Fast shipping worldwide
30-day money back guarantee
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I have big hands and I was using a regular sized "normal" mouse, but developed an ache in my right index finger knuckle. The ache became a pain and I had to stop using the mouse and rest for a couple of days. I bought this mouse and it's been great. The grip is very neutral and feels like a glove-type fit. The mouse itself has a very good velvet feeling to it and the buttons are in the right place. The only downside is that it is tall, so initially I would knock it over as I moved my hands around the desk area. I must have become used to it though because it doesn't happen that much any more.
I've had my mouse for a little over a week now and I absolutely love it. Over the past few years I've started to pay close attention to how continual computer use is affecting my hands, wrists, and posture. I wasn't in any pain before purchasing the mouse, but a normal mouse forced my hand into an unnatural position. This mouse allows me to keep a much more neutral hand position while limiting wrist bending. For best results with this type of mouse, your hand needs to be suspended above the desk surface.
This mouse is awesome! I got this because I started to develop a tender wrist from pronation/supination of my wrist. Wow, did this help fix the issues! This mouse is very comfortable and has buttons in the right places for easy access. I use this mouse for home and office use. The mouse is always accurately sensitive, so you get exactly what you expect in terms of mouse speed and mouse precision. There's a few minute learning curve of getting used to "aiming" with the mouse but is quickly overcome with > 1hr of play.
I bought this mouse to relieve strain/pair/pain in my forearm. It's pretty good. I prefer this mouse to the similar Cherry ergonomic mouse. The Cherry is too thick, making it feel really unnatural. This mouse is a bit thinner at the fingertips, making it feel a bit more like holding a pen. This makes it feel more natural and easier to use more precisely.
I was skeptical, but I wanted to try it out. After playing games, I noticed myself resting by holding my regular mouse in almost the same position. Seemed only natural to try out a mouse that does this by default. It may not replace your gaming mouse, but for everyday things it's pretty comforting.
The learning curve is pretty low, it's very comfortable to use. I do a lot of computer work because I work from home and I have to say my hands don't seem to get tired as much. Also the light looks super cool especially with my backlit keyboard.
I bought this after reading a review that said once you get used to it, it's a good mouse. I didn't have to get used to it at all. It felt perfectly normal immediately. I'm not sure I ever want to go back to a horizontal mouse again.
My only gripe that keeps this mouse from earning 5 stars is that the cord is shorter than the one from the previous mouse I had. If the cord was longer, this mouse would be perfect.
I find the mouse very comfortable, and it isn't too difficult to press any of the buttons. I like that it has two additional buttons near the thumb. The material is a nice matte finish.
My only negatives would be that my hand gets slightly sweatier using this mouse than a standard mouse
I hadn't realized how sore I got working on the computer all day until trying this.
I am so happy with this mouse!!!! I could gush about it for ages!!
I’m not satisfied with the scroll wheel on this mouse.
Highly recommend this item for everyday use.
I don't like the way that this feels in my hand!