We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I was very pleasantly surprised and love this product and intend to buy several more as soon as I can afford them. Love, love , love it. Striking and much better than I expected for the price! I am recommending this to friends. They love it also. Great deal!!!!
It's a gift and it is very pretty. It even came with a chain. I'm sure my friend is going to love it! Shipping was a bit slower than I would like though. Luckily I got it for Christmas.
It is exactly what the product description stated. I love the way it looks and the color and shape of the pendant. I wish it did come with a longer chain but it is still good how it is. I would recommend this product.
This pendant and necklace arrived in beautiful shape and color. We purchased this as a gift and I believe the recipient will be quite pleased. The necklace is sturdy and the golden tones sparkle. Excellent value for the price.
I am pleased with this pendant. I have purchased other pendants from this supplier. I enjoy the natural stones vibe. The energy is so comforting. This pendant as beautiful. Thank you for a quality product.
This is actually the 2nd necklace that I bought in one purchase from this company. I am definitely not disappointed! It is absolutely beautiful! I've gotten complimented on it. The company is also very friendly, and shipping was quick!
This necklace is so pretty! What I received is exactly as pictured. It rests exactly the same as the model's. It has some weight to it. I notice it there when I wear it. I love it! It would definitely make a great gift!
Nice pendant. Was hoping to receive it in deep coloring, but received a lighter one. Still nice tho.
Very pleased, better than I expected.. get compliments all the time.. gorgeous ❤️