We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I think these are great for runners, they don't slip out like most ear pieces. Love that I can make or take phone calls and both the caller and I can hear each other with clarity. The size is amazing as well. I have small ears and usually have ear pain by the end of the day with other sets, but these are so small they fit comfortably. I definitely recommend these if you're a busy person always on the go.
I have a difficult time keeping them in my ears, even though I have tried several times to fit them correctly with the various ear pieces provided. They are great at noise canceling. They connect easily and reliably with my phone. The sound is good, but not great. It is a little "tinny" to me, but it is not bothersome. For the price, I would buy them again and would recommend them to a friend.
Used earbuds on a 3.5 mi walk. Earbuds stayed smugly in ears, sound was good with just the right amount of bass, but appears to have no noise cancelation for traffic areas. Touch control buttons are sensitive and require just the right touch to work various features. Overall, this is a great value.
I’ve used these all week at work and have been very impressed. Battery life could be better but it’s not a big deal since they recharge pretty fast. Sound quality is very impressive for how inexpensive they are. I wouldn’t hesitate to buy another pair if I lose them.
Well I got these because I play pubg and omg the sound is amazing. I can hear everything perfectly, I had no problem connecting them to my iPhone at all. It took me a while to get used to the touch operating feature, but I’m happy with these headphones.
The touch sensor is a true touch sensor - no button or pressing required. Works for phone calls, pausing, and skipping; great sound quality; battery display; great connectivity. Very happy with these earbuds!
I honestly wasn't expecting much from these, since the price was cheap, but I was very much proven wrong. A great set of earphones. These are phenomenally underpriced.
The touch option is way too sensitive. If you're on a phone call and need to adjust the pod it will disconnect the call simply by slightly touching it.
My cons is that the instructions are not very clear for someone who has never used ear buds before.
Sound quality? Check. Noise cancellation? Check. Battery life? Check. Great set of earbuds!
I was very pleasantly surprised with these, they are fantastic!
Love this thing. Really cool, can't recommend it enough.
Everything works well. I absolutely love these earbuds.
Definitely not the best, but definitely not the worst