We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I bought this as a present and my mum is going to love it. It's what she's been looking for, for ages. Such a delicate and pretty necklace, which will really be appreciated when it's given.
Beautiful. Classic, delicate look that can be worn on a daily basis, but special enough to brighten up a going out outfit too. But it's so gorgeous, why wouldn't you wear it every day.
The Necklace arrived before the expected delivery date and was well presented. The chain is very thin but the pearls are good sizes and the whole effect is excellent
Bought as a present for a Friend who was highly delighted to receive it. Loved it in fact. Thank you.
Very good quality necklace, with a lovely, perfectly round pearl. Lovely fine sparkly box chain and looks a treat on.
A beautiful necklace. Good packaging, arrived early. The box chain is a Very delicate fine chain but the effect is lovely. For the price paid I feel it would make a great gift for a number of occasions. Bridesmaid gifts , birthday, leaving work, any age would suit. Really nice necklace.
Lovely necklace, Very pleased with it. Saw one in my local jewellers for a much higher price!
Bought for our daughter and she absolutely love the size and quality
A beautiful necklace and pearl, just the right product for my fiance
Beautiful...bought many as gifts and well recieved.
Lovely packaging as well as item. It's a gift
Good product excellent vfm
The clasp is hard to use. Otherwise good value for a simple but elegant looking necklace.
Just what we wanted beautiful
Beautiful, classic, description spot on!
beautiful little necklace
Looks lovely on.
Decent quality!
Lots of compliments.
Bought it for my wife. She loved it.
Fabulous
Nice size