We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
It was beautifully made, good quality and perfect size, and they are about the same size as my samurai katana, they just look perfect together. Thank you for the beautiful item, I am so glad I found them, and they are at a reasonable price as well. I like them very much.
Absolutely beautiful. Both my partner and I love them, and we get a lot of compliments on them. I've had no issues with my chain changing colors or breaking, and I've worn it every day.. Highly recommend it if you're considering it.
Got them for my sister and I. They are perfect. She wanted something that would lay flat under a shirt. The bow and arrow are exactly what we need and it is so dainty and light. The length of the chain for them is a really good size too.
This necklace is of great quality and looks very good when I wear it. I recently ordered some more as gifts.
It’s very pretty. I bought two and I can’t wait to give it to my significant other in the future!!!
This was just what I was looking for & the price was very reasonable. I also received it very promptly. But I expected the size of the arrow and bow would be bigger.
Super pretty. Comes in a cute little box. Highly recommended!!