We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I don't generally do reviews but I was genuinely impressed with the amount of love and care this product was sent with. The pendant appears as advertised but there's a weight and sturdiness to it, without being overbearing. The whole thing was a pleasant surprise and worth purchasing if you're in the market for such a thing.
My son liked the chain. I gave 4 stars because one of the stones had fallen off before we even took it out of the packaging. Overall worth the purchase.
There are a few spaces that are silver like they didn't paint it well, which makes me wonder if it will tarnish, fade, or paint chip, peel, or fade.
It is beautiful! I bought it for my boyfriend and he loves it. It's the perfect size and it's well made. Colors and everything is just as shown.
The quality of all of it really isn't bad considering how cheap it was to get. It's a nice thing to have to stand out just a tiny bit.
Product arrived on time. Exactly what was advertised. Great purchase. Would definitely refer to friends.
Already getting compliments.This is the perfect size and weight also resembles the more pricier version
I just received this a few minutes ago and the quality definitely shocked me. It is veryyy nice.
I absolutely love this pendant it is exactly as pictured and it’s a great size
The pendant is dope as heck and looks good on the right chain.
Amazing!!! I wear this every single day!! Never taking it off!
Great item for the price, it was for my son and he loves it.
This item blings awesome. No fading and as described
It’s beautiful I love it it’s not to big or small perfect size
Absolutely fantastic for such little money. Nice size.
The charm is great! It's thick and durable.
Good looking but it's a little bit weak