We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
The brush is excellent for smoothing my brows before applying brow gel. The comb is great for separating eyelashes or capturing one of those pieces of fuzz that sometimes land on the lashes, is poking you in the eye, but almost impossible to find. I find these brush/combs very useful and wouldn't be without one of them.
I have thick bushy brows and have used so many brands and brushes to keep these bad boys tamed. So far these two brushes have not crumbled or fallen apart as I have had in the past. Usually, the bristles or the comb end breaks rather quick from dropping in my bathroom or just overall use and so far so good. I have only had these two for a month or so and have had no issues. I keep one at home and one on the go. I think the price is very reasonable for how useful and sturdy they are.
There are few products that I truly love. This one is one of them. Not only is it cheap it is also super effective at what it does. Great for managing my eyebrows and eyelashes. It is small and lightweight and comes in a pouch that is easily reusable. Keeps it clean and unfolded.
I was excited to find this eyebrow brush exactly like one I have had for years which finally started losing bristles because it fell in love with the curling iron and melted. It is the best little comb to tame my eyebrows and keep them well groomed. Love it!
Works pretty good for separating eyelashes stuck together from mascara. Nice little tool to have on hand. I only wish it had another form with a round brush for eyebrows.
Simple and effective. Good value and easy to use. Recommend it!
This is exactly what I need to care for my eyebrows. It is the BEST!