We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I have had this tracker for almost a month, and I love it! The battery life is great (I recharge mine every four or five days). I like the slim profile of the band, and the tracker is easy to read (I am almost 70 years old and have no trouble reading it, even in bright sunlight). Sleep tracking is mostly accurate, although it doesn't always log a nap to your sleep total. Overall, I'm very happy with this tracker!
I love the style and comfort of this tracker. It appears to be pretty accurate (may over count steps depending on the activity). I didn't expect EXACT steps. The screen is easy to read and easy to navigate. Happy with my purchase!
The tracker was super small and concise! It helps me a lot with work and my fitness. Fits super well and is comfortable on my wrist. The app is super simple and easy to navigate as well. Accurate heartbeat and sleep tracking too.
This is super easy to use. It’s stylish and comfortable and the battery lasts for days. It is easy to sync to the app and to workouts. Great tracker and good price.
It’s attractive, small, doesn’t have all the exhausting smart watch functions, but does everything a tracker should. I really love it so far.
What can I say, well this is one of the coolest tracker for the money. It’s super smooth and it feels comfortable to wear.
Really comfortable. Easy to wear. Works great. Not a huge screen. I like how small it is but could be too small for some.
Love the slimmer design & that it’s water resistant. I’ve drowned a couple of earlier models.
If you want a watch/fitness tracker that doesn’t look like a man's watch, this is the perfect choice.
Smart and stylish and has the benefit of keeping track of steps and activities.