We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I bought these after reading the reviews and I fully expected for them to fall apart really easily, so I had super glue on hand, but to my surprise they came in really sturdy and I didn’t have to fix anything at all! I bought these because they were cute, so I haven’t tried the air freshener/scent at all, but they add a nice touch to my car :)
I just bought a new car and wanted to dazzle it. Although these were to provide scent in the vehicle I used them to decorate my vents and add some flare to the car. I simply love these. They come in different sizes and fit perfectly. Just adjust them slightly to allow the vents to move freely. Love these.
I just purchased these and I have to say they are super cute accessories. As far as smell the scent isn’t too overpowering and day 1 they’ve been working great. I’m hoping to get some essential oils so that I can keep refilling the smell :)
I love love love these clouds, they are super cute and don't fall off my air vents. The smell is not pleasant to me at all. I don't like it whatsoever, so I did not use the scent packets, but the clouds themselves are great. I would definitely recommend.
I read many reviews stating that several of the clouds were broken, cheap, etc... Not one of my set of clouds were damaged and I love them. Cool addition to the car! Thank you.
Just as described. Wish it brought more than one circle fragrance since I bought two. But overall amazing. Fast shipping. :)
Very cute! Blocks vents from moving though
Pretty clouds. The seller added a gift. Very nice! Recommend