We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
This is just the most gorgeous watch, it is well-made and very sturdy. Great quality. The metal mesh is strong and the watch face is exquisite. The latch that fastens the watch is very sturdy and strong. It clips twice, so you never have to worry about your watch falling off or unclipping. The watch is very comfortable to wear and really adds to any outfit. It was very easy to adjust and you can adjust it yourself. I was worried since I have smaller wrists, however it was not a problem as it fits perfectly and I adjusted it to be exactly the size I needed. Extremely happy with my purchase, I love this watch.
While seemingly everyone else is all about their smart watches and gadgets that can do it all, I prefer the less is more approach. I'm very picky about watches though. I have small wrists and find many watches are simply too big and bulky. This one is absolutely perfect. I've got sensitive skin that does not like many metals so the fact this is stainless steel is awesome as it doesn't irritate my sensitive skin, and I love the rose gold finish. No frills, not special features... simply telling the time.
Perfect for a woman with a very small wrist, and though I’ve had two other watches, both high end, with this type of band, it’s the first time a tool for making the very easy job of adjusting the band size even easier. Comfortable and attractive, yet stylishly unique.
Recently bought the product. Worth paying the money. Looks better than the display picture. Really appreciate the brand for such premier looks and quality. Only suggestion is that the packaging could be a bit more professional. Overall Fabulous Product.
What a beautiful watch!! It's been over a month and it is still keeping perfect time! It's such a classy and streamlined piece and the band is so smooth and flexible. A++++ watch and will definitely buy another when needed!
This watch is absolutely gorgeous for the price! I have very small wrists, and this watch is adjustable.
It’s lovely and nice and flat. Has an adjustable band for perfect fit. It’s perfect for small wrists or someone who likes smaller watches.
Gorgeous watch! Delicate, very pretty. Great price. I receive many compliments when I wear this!
The watch is lovely - perfect small size, elegant face, well packaged - just what I was looking for.
Oh my God. Excellent product and high quality and new fashion. I loved it soooooo much.
I love this watch, it’s timeless and looks very elegant every time I wear it.
Perfect gift for any occasion. My wife loves it.