We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I have a hard time wearing metal, except for SS or white gold, or platinum. Both are too expensive for a watch. This watch is beautiful. It is just what I wanted. The black face and golden hands stand out surrounded by the gold band. It is very comfortable and easy to tell the time. This is a birthday present from my husband so I have to wrap it and not wear it again until it's my birthday.
I love this and found it easy to adjust and close with 1 hand, after just a few times I was able to do it with one hand. It stays tightly closed. I have no problems. Best is it is large enough to read without glasses. It does not pinch like some or wear out like others. Great product
Love this watch! Only issue is with the length of the strap. I had to take it to a jeweler because even if I got one of the kits I'd have no idea how to use it. Even the jeweler had an issue and as a result part of the clasp got bent so it doesn't close as securely as I'd like. Beautiful design though!
Beautiful and sturdy. Great price for quality. Great packaging and branding. I’ve showered with it often and no issues. Wear daily and no issues. Super cute and sparkly
I am a lover of watches; but I have a small budget. That is why I love this watch, it is the most comfortable watch I now own. No problems with the band or battery yet.
Very nice looking. Pretty gold mesh band. Big enough for my 8 inch wrist. Easily adjustable. Great price. I want more in other colors. Absolutely love it.
LOVE this watch and always get lots of compliments! It’s so elegant and adds a lot to your look! And it matches everything
Love this watch- So beautiful and sleek- easily adjusted to fit my wrist, didn’t have to change or take out links. I give it an A++
The watch clamp is a pain in the ass to adjust but it is a good looking watch.
Love the watch! Great quality and looks very classy and expensive for a very great price.