We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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This was a gift for my niece for her high school graduation. She loved it! Very beautiful and larger than I thought it would be. That's a good thing. Perfect gift! Now I'll have to find something equally nice for her college graduation- just thinking ahead- this is going to be hard to beat. The design is beautiful and the pearl itself is very lovely. Very pleased with this purchase!
I bought this necklace for my wife for our anniversary, and it is absolutely gorgeous! She loves it and has received several compliments just today. It is beautifully made and looks great. Very happy with this purchase.
I purchased this for a friend's birthday and she loved it. Her 6 year old daughter loved it even more and asked if she could have it, lol. It's well made and is the perfect size. Description is very accurate
Love it! Makes a great gift for the pearl or pearl lover in your life. Lots of jewelry with pearls can look a bit cheesy or just "not quite right," but this necklace is tastefully done and with quality elements.
I love my pearl necklace. I can not wear it all the time, because of the restrictions and care to this product. I live in Texas, it is hot most of the year and the required care for this necklace makes it hazardous to wear outside.
This necklace is really beautiful. It is high quality and well made. I purchased the matching earrings available here along with this necklace and they look great together.
The pearl and setting are beautiful. The price was right and arrived promptly. The packaging was very suitable for gift giving purposes. Positively recommend this vendor.
I bought this as a gift for someone, so I can't say much about how it feels or hold up, but it's appearance is quite beautiful. It's simple and elegant, and is true to the picture. A nice piece.
My wife loves the necklace she has worn it all the time since I gave it to her. Looks quite nice. Very happy with the purchase.
I wanted a single pearl pendant for both casual and formal wear. This pendant satisfies both needs. Well made and simply lovely.
Absolutely beautiful I could not be happier with the necklace. I highly recommend it
Bought it as an anniversary gift. My wife loved the necklace. Very beautiful pearl and love amazing on her.
Very beautiful piece of jewelry. It looks much more expensive than it actually was. I bought it for my granddaughter for a birthday present and I know she will be delighted. I will definitely be looking at jewelry from the Store for Christmas.
Beautiful piece for our June daughter’s birthday gift. Very pretty. Very well packaged.
Very satisfied. Exceptional gift for special friend.
Looks really well done, seems sturdy