We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I bought this as a gift for my best friend and it was exactly as I hoped it would be! The charm was the perfect size. I bought the 16 inch chain and it was the right size for her neck. I had a special meaning to enclose it, so with that and the fact she is a Harry Potter fan it doubled the present meaning for me! Thank you for a beautiful necklace!
This necklace was exactly what I was looking for. The edges are a little sharp but that's to be expected from the shape. I added a little bit more length and it’s perfect. I get so many compliments on this necklace! I love it!
Super cute necklace and great packaging! My sister loved it. It took a long time to receive, but the seller had great contact and responded in a timely manner to my concerns.
Love that I got to choose the length of the necklace. I wanted a choker so I chose the smallest length and it looks exactly the way I expected it to! Love it!!
Could be a little longer. I pictured the lightning bolt bigger, but it is very cute at any rate, for whatever occasion.
I wear it every day! Doesnt turn green on skin, seems to really be genuine silver. Very cute, tiny charm. Love it!
It’s stunning!!! I love it!❤️