We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I received them today for my business and I’m INLOVE, they look EXACTLY like the ones displayed in the photo, it's a light pink and a little bit blue in color, I got 100 boxes. They arrived in perfect condition, nice and neat. They are my new box vendors for my company.
Nice strong boxes, I got the multi pack of sizes, 20 of each, color is a soft pink with a bit of blue. These are great for shipping the vintage jewelry I sell. I like buying 100 at a time, this deal is great!
These are simply beautiful boxes and will work with burgundy ribbon (our nonprofit orgs color) The filler is not skimpy. Impressed! Will stay with your line of boxes for our nonprofit orgs needs.
Came in a super organized box! The quality of both the boxes and stuffing are perfect for keeping jewelry items safe for delivery. I highly recommend these!
Boxes are super cute, durable and perfect for what I needed them for. Product arrived quickly. Bought some more and will be buying more when I need it!
They're a darker pink than I expected. If they were the same color I would have given 5 stars.
The promptness that I received the packaging was well and I think for the value for my money was good, sturdiness, and durability seems fine.
These cute pink boxes are just what I wanted. i didn’t find a problem with any of them, thank you
These are the cutest little boxes I can't wait to open my online store so I can use them
A lovely pink color, came sturdy and unharmed. good value for the boxes.
Love these boxes. They look great and are well made.
Love this product!! It’s so worth it.. very sturdy and pretty
Beautiful boxes, great for jewelry packaging.
Well made. Shipped fast. Thank you 👍