We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Loved this! It was packaged well so there were no signs of damage during transport. True to color!! (big win) The quality of the box itself and the inner padding were beyond presentable. Overall would recommend it.
I wrote this in another review...but my wife thought I got her a gift from Tiffany's-LOL! She loved the box and I might just use this for next year!
I am impressed with this gift box. The birthday girl is going to love her gift. Looks like a Tiffany box!
Very classy. Wife thought it was from Tiffany's (nice thought--even though she knew the ring set inside was not). Nice impression.
Looks just a pictured and is very sturdy. Was packaged well to ensure no damages to the jewelry box. Very pretty.
I purchased it as a gift box for my friend. Just about the right size for long earrings. It's so beautiful and elegant.
This box was bigger and more sturdy than I imagined. The color is gorgeous.
This box was perfect for my neice! She loved her items I sent and already want next too!
I purchased a pair of earrings that did not come in a box. This box made my purchase look just beautiful.
It gets the job done for the price. It was nice and durable.
Only 4 stars because it seems like it opens easily
Made the ring look perfect! Also the box looks great in photos.
Pretty, well made and worth the price.
Perfect ring box for gifting/storing. Love it.
Love the color, I wish it was smaller.
beautiful box and very durable.
Works as described
First class box. Really nice