We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Love it! It's the perfect size! It isn't big but ya big enough to be noticed and can be paired with other necklaces. I have worn it almost every day since it came in the mail weeks ago and it hasn't turned yet nor has my neck become irritated(I have sensitive skin).
I love this necklace! I’ve worn it in the hot, humid climate of central Kentucky and I just knew it was going to turn, but alas, it’s still as shiny as the first day I put it on. If it can with stand Kentucky’s summer heat, it’s a great buy.
This necklace is sooo cute. It doesn't irritate my skin at all, and it looks really good. I would definitely recommend. It would make an AMAZING gift for someone or for yourself.
Gave this to a 10 year old girl for a gift and she LOVED it! She put it on immediately after getting it. It's well made, too. Thinking about buying myself one, too!
So cute, this is my second time purchasing. I get so many compliments on this necklace. Love it, one of my fave pieces of jewelry.
The text looks smaller than expected, I thought the text would be bigger, but it's still cute ❤️
It was exactly what we thought it was when we bought it, good message, well made and perfect gift to a friend.
I absolutely love this necklace. I’ve been wearing it for months and have not taken it off whatsoever. It has not rusted
I bought this as a gift and they liked it. I didn't get any updates about it, so I don't know how well it held up. As for the look of the necklace, it was nice but you can tell it's not expensive looking
Really like this necklace! Simple and sweet. Easy to style and wear.
Beautiful piece I have had mine for 2 years and it still hasn't changed color yet.....
The necklace is very cute. I like it.
Nice necklace....I thought it would turn colors but 3 months later and it still looks good. Great deal.
For the price this chain is high in quality, very thick and sturdy!! Would definitely purchase again
Star is bigger than I expected, but still an adorable necklace.
Very cute