We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
I’ve had this bracelet for about a month now and I’m absolutely in love with it. I wear it 24/7 with the exception of a few times - I care enough to take it off to shower. It has worn beautifully and is absolutely unreal in the sun. This was an awesome purchase and I would highly recommend. :)
Love this bracelet... very pretty and shinier than I expected. It’s also holding its color/finish well. Easy to put on and take off. Very pleased and may purchase in the future for gifts. I receive compliments all the time and it’s shine grabs people’s attention. Nice!
Love this bracelet. I have a Kay’s bracelet and decided to add an extra bracelet to wear with it for my wedding. My guests couldn’t tell the Kay’s bracelet from this one. Very pleased with this purchase.
So, the issue I have with it might be like a spoiled issue; the chain is a little too thick for me. It makes the quality look a little lower, even though it's really not, it's just weird...
This bracelet has a lot of sparkle and looks feminine! The bracelet is sturdy and is great for casual wear or dressy occasions. I HIGHLY recommend this bracelet!!
So pretty! It almost sparkles! Very fine and delicate, but so far seems to be good quality and well made. Very happy with it and thought it was a good and fair price.
I like it for its thickness. It's quite thin but looks well made. Good craftsmanship. Comfortable and lightweight. Gold plated. Looks presentable as gift
I purchased this bracelet as a gift and it was very well received! She loved it. Be aware though that this is for a small, delicate wrist. It's quite dainty.
Cute basic bracelet, purchased this to go along with a couple other gold pieces I have. My only wish would be for it to go a little tighter as my wrist is small and it felt a bit loose.
Love this bracelet! I have received so many compliments on it and friends asking me where I purchased it.
Absolutely beautiful bracelet. Fits perfectly. Looks so dainty!!! Ooohlalaaa!
Beautiful. Easy to get off and on. God-daughter loved it.
I am in love with this bracelet and will be buying more like these!