We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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I purchased the rose necklace and I honestly wasn't expecting much but was pleasantly surprised at how dainty it was. I was looking for a longer necklace to layer with some of my gold pieces that I already have and am glad that I took a chance on this one. The gold looks very real and the whole necklace is very delicate and could pass for a very expensive piece of jewelry. Very beautiful!
I’m obsessed!! Love at first sight. For the price, this is amazing quality. I have a huge collecting of jewelry, and this is seriously gorgeous for the price! Love the pendant, and the chain is very nice, delicate. Super comfortable
I love the simplistic style of this necklace. It is understated, but unique. My husband, who generally does not comment on my accessories even mentioned how nice he thinks it looks.
I’ve had this for a couple weeks and so far it’s been the necklace I frequently reach for... It’s packaged well and feels like a quality piece. Very happy with this purchase!
I saw this beautiful necklace on my daughter-in-law and had to have one...she has worn hers for months and it looks brand new
This necklace is adorable and is nicer than I thought it would be for the price.
Its cute and exactly what I was looking for, but it does get a little twisted in between the 2 chains which is normal
I purchased multiple pieces, all of which were better than expected. I love this necklace and wear it frequently.
Love this necklace! The quality is amazing for the price. I bought me and my daughter one that’s how much I Love it!
Absolutely beautiful! Such a great piece for the price! Perfect for gifts and for small treat-yourself gift! I’ll be buying more for sure!
The necklace is very cute. It's a little more dainty than i thought it would be but I don't mind that.
This necklace looks beautiful and I’ve received many compliments on it.
Very pretty and looks like real gold. Hopefully the gold lasts for a good while. I love it.
Smaller than I thought
I adore this necklace! I would love matching earrings, bracelet, and a ring.
So pretty! Looks expensive. Perfect chain length.
It’s really cute
Shiny, feels nice, nice looking!
Good!