We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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Excellent chain at a decent price. The chain colour is more towards a yellow gold. It’s got just the right amount of weight to it, not too light and not too heavy. The clasp is secure. The length is nice, sits on the collar bone perfectly. Quick delivery. Packaging is good too, not crazy extravagant but definitely great for the price. Chain isn’t too wide either. I love it! Thank you!
I never worn jewellery before but seen chain necklaces before & always thought about getting one & at this price thought was worth a chance, put it on the day it arrived & loved it, great quality & actually very comfortable so will be buying another one soon but probably.
It was a gift for my wife and she's really happy with it. She wears it every day all day long.
Great quality! Doesn't look like the gold will come off and doesn't look like cheap gold. I liked it!
It is quality, it shines. Its well plated. It is however quite delicately thin. I mean, ok, thats suitable in this price range, but it still is a little thinner than id like. Apart from that, its nice enough. The gold color is a slightly lighter than i like, again, still nice enough to wear.
I love my chain, I wear it all the time, I never take it off, I even shower in it and it never turned, it still looks new, and I've had for a few months now
I love it and if you buy it you will not be disappointed. TRUST ME
Great product, looks totally like pure gold. Nice weight to it.
Only worn once, but looks good. Not sure if color will dull over time. I take it off and wipe down with polish cloth each time I wear it. I Do not shower in it
This was a gift and the recipient was very pleased.
Loved the price and look of the necklace
It looks like real gold. It's simple and elegant.
Can’t be worn all the time, but looks good in club light.
Liked everything about it. And for personal use.
very good item thanks