We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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This is my first roller and I absolutely love it! To be honest I was afraid of quality, but it’s great! I can’t tell the difference between these and the more pricey ones. It's super easy and relaxing to use. AWESOME!
I wasn't sure about this roller when I bought it, but when I opened the package I was really impressed with the quality. The roller doesn’t squeak and really makes sense for facial stimulation exercise. I`m not disappointed.
Well-made roller with no squeak, the packaging is very cute. I use the larger roller`s side to massage large areas and the smaller side to roll areas under the eyes, between the brows, smile lines, etc. Highly recommend.
My items came in today and so far I'm not disappointed! I absolutely love the roller and the fact that the roller stays cool even when it contacts my skin. I`ll try to use it every morning before putting on makeup
I read a lot information about this facial roller and want to try it. I am really surprised that the roller is reducing the eye bags and small wrinkles. I`m 100% happy with this purchase!
I was skeptical but decided to try it and now I am obsessed with it! Don't waste your money on another more expensive roller that might be the same or lesser quality! 1010 recommend
Amazing! I like it so much! Very helpful set! It’s fallen once and didn’t break! The roller stays cool on its own even without refrigeration. Don't miss out on this product!
Nice set, great price and easy to use. The only thing I am disappointed with - the roller squeaks a little but only when you press it on the skin too hard. However, I'd recommend it.
This really works! I’m 100% happy customer! The roller doesn’t make any noise, color is nice. Use it every time when I do my evening routine (watch a film, read a book. etc)