We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
My lashes never curled properly with a standard curler. This tool didn’t really “curl” my lashes but it extended them out and put them in place. Making them look longer and then adding more mascara made them look so thick and gorgeous. I’m in my 40s and I haven’t had nice lashes like this since I was a teenager! And the HEAT FEELS AWESOME!!! Super easy to use and not dangerous at all!
The heater curler is perfect for getting rid of the clumps from the mascara. The heated curler smoothes out and lifts the lashes after the first layer of mascara which makes putting the 2nd coat on a breeze. And the under eye massager works great with my eye cream at getting rid of the puffiness when I wake up in the morning.
My teen has been wanting one of these for the last few months. This is a great little eyelash curler that she was able to read the directions for and set up. It heats up quickly and is easy to use. Perfect for what she wanted!
I think this product will work magic on people who already have long lashes, it does the job good. I bought this for my daughter and she loves it.
I love it!!! It is easy to use and my lashes look amazing
It works, makes my lashes curly, however it stays curly only for a few hours and loses it after a while. It's very easy to use.
If you're unsure if this works, IT DOES. GET IT!
I love this! My lashes have never looked so good 😉
I find the curler a bit too hot (therefore 4 stars), so I am careful to not touch my eyelid with it. This is definitely not a comfortable feeling when I accidentally do it.
Gets warm really fast!