We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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Never thought I'd leave a review for a pooper scooper, but here I am. I've got an 85lb greyhound who leaves a lot behind (with a smell worse than your average pup) and it grosses me out, plain and simple. This makes it manageable. It's just well engineered and I'm amazed there aren't more like it on the market. Everything from the bag storage to the expandable side (which really stays in place well) was just thought out well. Nothing will help the smell, but this is a whole lot better than touching it through a bag with my hand. I hope it lasts a long time!
Changed my life! We welcomed a new golden pup to our family and I really thought I would be able to suck it up and pickup the poop no problem. But, I had absolute embarrassing reaction to picking up dog poop. I would gag violently outside and god knows what my neighbors must of thought. I would beg my wife to get it because I just couldn't handle it. But, then.... I tired this and WOW. Picking up the nastiest poop doesn't bother me in the slightest now and its super easy and clean. I also think it does a better job than using your hands because its able to scrape away any poop left on the grass/ground. I would highly recommend for anyone who has the same problem I do and I would definitely buy again.
This thing seems silly to have, but it is a big help. No more warm squishy feeling when picking up after my dog. I love that it works with standard poop bags since I have so many of them. It’s a huge plus that this thing stays clean too. Simply put this device into a poop bag, open it, push the bag into the “jaw” and secure it in the silicone teeth. Once you’re done picking up, you can simply leave the jaw closed, pull the back back around the device, and tie it then open the jaw over the trash and boom, mess averted.
Love this pooper scooper! I was waiting for something like that for a long time! Most of the pooper scoopers are too big for my little Pomeranian. Adding a collapsible part is a pretty smart idea! I don’t have to extend it, so it will work well for larger breeds too without being too big.
After reading reviews of several Pooper Scoopers (most with handles) this was my choice. The ones with a handle didn't seem to be that sturdy and were inclined to breakage where this one doesn't seem to have that problem. It doesn't have "teeth" but that's a GOOD thing, since it uses a thin bag. Once the bags run out, I'll be using the endless plastic bags I get from shopping. It's nice and expandable. Can pick-up a few loads before emptying (large dog), which is really nice!
I have tried so many poop scoops and they all either break or don't really protect me from the poop. This one is definitely of higher quality, and I like that it has a waste bag dispenser and expandable side - it totally protects my hand and can hold a lot of poop. I bought a bunch of extra large waste bags to go with it and they fit perfectly were reasonably priced. I bought their water bottle with attached pet bowl also and it is of similar high quality and slick design.
High quality pooper scooper. This one lasted a lot longer than other ones I have previously purchased. It has an expandable side and its also a waste bag dispenser. Overall Im pretty happy with my purchase, and would recommend it to others
I love this pooper scooper! no more picking up poop with a bag over my hand. I have not had to clean it yet. it picks up my pomeranian's poop easily. i am lucky that i have a smaller dog that has small poop so i am not sure how well this would work for a big dog with big poop. I also take it everywhere with me. i had used it on grass & pavement & it works well. as long as it is solid poop, the pooper scooper will do it's job!
Not a bad thing and there are a lot of packages in the kit, even there is one in the device itself. Plastic is a little cheaper looks, in general everything is fine.
Arrived really fast, great quality. Been using this for 2 month allready and I LOVE IT. Well engeineerd with a good space for the waste bags.
I love this product it’s absolutely everything. The only negative it the bag that they send with it dont fit the size I have. Other then that it’s easy to use and a clean and sanitary way to pick up your dog poop.
Cooper is awesome for my big great dane! Free bags that came with are a bit thin.
I really love this pooper scooper. A giant step up from a bag in hand. I attached it to my doggie bag with a rubber wrist band. It just made it easier to carry and use without detaching. I ordered the small because my little Jake is a small dog. Pick up is swift and clean most of the time. The scooper expands if you have to pick up from two spots. I tie off while closed and leave it there until I get to the waste can. I ordered another to keep in my car. Oh, after I ran out of the small bags that fit into the scooper and couldn’t find more in that size, I just started using the bags I already had like the one in the picture. They don’t fit into the handy dispenser on the scooper, but they can fit in your bag or pocket.
This poop scooper is the best thing I ever bought and it is convenient to use, clean, and throw away. No mess to deal with at all. Great buy
For a normal-sized dog as mine is, it's too big for my taste. But the function is very good. It is hygienic when it comes to collecting the feces of animal lis.
I love the product but all the bags I have already bought won’t fit into the slot in the back. So you have to buy their bags to refill.
Very convenient scoop, only here is a carabiner after a week of use broke, because of this I put 4 stars
Easy to use and no mess. Satisfied with the purchase!
True, the packages are very huge, did not expect. In the kit 1 roll + 6 more ordered. Extras.
Awesome product for neat clean up and very easy to use! Thanks!
I love this thing! We got a new puppy and I had been dreading having to scoop poop. This makes the job so easy and absolutely gross-free! We use the plastic bags that our newspaper comes in and it works perfectly. I think you'd be able to use grocery bags, if needed. You never have to get your hands near the mess and carrying the offending mess in this is much more bearable than carrying just a bag with poop. Ew. It feels sturdy and well-made and the springs looks strong enough to last a while, though you're not really putting much stress on the product. There's a hole in the handle that could be used to attach this (you'll need your own carabiner clip) to a leash but I've not tried that. Overall this product was well worth the money!
Good quality product. Fast delivery. Thank you.
This product does the job. I just wish it clamped a little tighter. My dog is a small dog so there is no problem with the poop size fitting in the case. The only thing is I wish it would clamp shut when I pick up the poop. I find I have to move the clamp closed.
This works fine but is better for the yard. I wish I had gotten one with the bag built in bag. I suggest bringing a grocery store bag with you. Test it out in the yard.
A very nice pooper scooper with bags for your convenience! Well designed and of good quality!
Amazing I hate picking up poop with my hands and this is a mess free way to clean up after ur dog. I love this thing and it’s so easy to attach right to the leash so I never forget it!
Ok this thing is the best thing ever and idk why I waited this long to stop touching poop through a bag. It’s amazing! Get one!
Great bucket! I already have a similar one, this one liked more: compact, convenient. Fully complies with the description. Seller put extra bags, thank you! Sent and delivered quickly. I recommend unequivocally
Much better than expensive models. Works very well
Really very practical! Am delighted with this shovel
At first this did seem like a gimmick, but I really like using it since I don’t have to touch the poop and it holds it until I can properly dispose of the bag.
This really helps when it is cold and you have gloves on. Can be preset with the bag so just scoop and deal with the tying when get home and take gloves off.
It works super great, I love it! :)
It’s great! I love that I can hang it from the leash.
So far it's been great. It scoops on grass better than with my hand in a bag, and it stays clean. It does need rather large bags to be able to open fully, so we'll see how that goes when I run out of the provided bags, happy with the purchase!