We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
Location | *Estimated Delivery Time |
United States | 10-30 business days |
Canada, Europe | 10-30 business days |
Australia, New Zealand | 10-30 business days |
Central & South America | 15-30 business days |
Asia | 10-20 business days |
Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
This powerful battery holds enough juice to keep two phones going on a long day out and charges fairly quickly. The only gripe I could have is that it's pretty heavy compared to most battery chargers, but it does such a great job, I can overlook it.
This is perfect for charging my cell phone. I mainly use this when I'm hiking, so that I don't run out of phone battery in any type of emergency situation. I also love it so I can keep taking photos on hikes, no matter how long I'm out hiking!
Omg this was amazing! I charged it for a whole day just to make sure it had a good charge. Definitely worth the buy. It was thin enough to fit comfortably in my clutch as well. Buy it now!
This power bank is very stable, the reaction is very sensitive. It is very beautiful and feels very good when you touch it. It's quality is very good. It is a very good and valuable product.
Very pleasantly surprised at the good quality and how much charge was left (half) after completely charging an iPhone 7. Highly recommended!!!
This product is very convenient to have. I can easily put it in my purse. Easy to charge. I am very pleased with this product.
I’m in love with this! Perfect 10! It’s compact, lightweight and has 2 built-in chargers. I’d buy 10 more, for sure!!!
Very nice power bank. Working for a long time. Very easy to use. I can charge my iPad, iPhone and speaker.
Great little powerbank for the blended families (Apple/Android). Lightweight and portable.
Simple device. Charges quickly and keeps its charge. Powers my iPhone fairly quickly.
It's very good. I love using this product. That's the best.
Great for the money. Compact and super easy to use.
I like the product and would recommend it to others.
Light and easy to use for charging my cell phone!