100% Satisfaction Guarantee
As our valued customer, if you're unhappy with the product, we're unhappy. It is very simple!We want you to be absolutely confident in every order you placed. If you are not satisfied with the product,we promise that you can return this item for any reasons after you buy it.Even though you just didn't like it.We can give you a guarantee that you can get full refund or replacement if you return it.We are kindly remind you that you should pay for the return shipping fee.
Service Guider
Q:Do you offer drop shipping service?
A:Yes, we offer drop shipping service.You can leave us the receiver's name, address and phone number on aliexpress when you place the order.We'll send the package according to the address information you have left.
Q:Is there any discount for bulky order?
A:Yes, we can provide wholesale price and faster shipping method for bulky order. If you are a wholesaler,please feel free to contact us by TradeManager or email, we will reply you within 24 business hours(except holiday).
Q:
Shipping
We ship worldwide by DHL,FedEx,UPS,TNT,ePacket,EMS,China Post Air Mail,China Post Ordinary Small Packet Plus
,Correos Economy ,AliExpress Saver Shipping ,AliExpress Standard Shipping,ePacket
and so on.You can select the shipping method you need. USUALLY ORDER LESS THAN $5 WE SEND IT VIA China Post Ordinary Small Packet Plus
We are not responsible for delays or other issues that are the responsibility of the shipping service. However we will help you to track the package until you get.
Please notice that we don’t pay any Duty or Tax for you if your order was been held in your Custom.Any import charges or fees are the buyer's responsibility. If the package cant be delivered because of the buyers reason (including refusing to sign), buyer should afford all the extra cost.
If you have any special requirement about the declaration, please leave us a note when you place the order.
Feedback
Important!!! Please feel free to contact us before leaving a Neutral or Negative feedback, we will resolve the issue immediately.
Your satisfaction and comments are very important to us. If you like our products and service, please take a minute to leave us a positive
We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
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