We are proud to offer international shipping services to over 200 countries and islands worldwide. Nothing is more important to us than providing our customers with excellent value and quality service. We will continue to grow to meet the needs of all our customers, providing service beyond all expectations, anywhere in the world.
Packages shipped from our warehouse in China are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouse in the United States are shipped via USPS.
Yes. We ship to over 200 countries. However, some destinations are not available. If you live in one of these countries, we will contact you.
We are not responsible for customs fees once items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may be subject to customs fees upon arrival in your country.
Delivery time varies by location. Here are our estimates:
| Location | *Estimated Delivery Time |
| United States | 10-30 business days |
| Canada, Europe | 10-30 business days |
| Australia, New Zealand | 10-30 business days |
| Central & South America | 15-30 business days |
| Asia | 10-20 business days |
| Africa | 15-45 business days |
Yes, you will receive an email once your order ships with your tracking information. If you haven't received tracking information within 5 days, please contact us.
For some shipping companies, it takes 2 to 5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any further questions, please contact us and we will do our best to help you.
All orders can be canceled up until they are shipped. If your order has been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is not possible.
Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We will not issue a refund if:
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) has expired.You can do this by sending a message on the Contact Us
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
If for any reason you would like to exchange your product, such as for a different clothing size, you must contact us first and we will guide you through the process.
Please do not return your purchase to us without our authorization.
Fast shipping worldwide
30-day money back guarantee
Secure payment options
I expected that the product was more massive, but it’s quite light. Perfectly holds my phone, I was unsure about it while driving in the countryside, but everything is just great. The color is very universal, not girlish, so I’m happy to have such a neighbor in my car :)
I gifted it to my mom and she was very happy. This penguin is so pretty and helpful, the designer did their job very well!
At first impression, the quality is very good. Everything is tight. The paint seems to be durable, I like this penguin a lot.
My phone can’t be charged wirelessly, so I bought it just as a holder, and it does its job very well, no complaints.
Excellent quality. It doesn’t get scratched, the color is solid and it charges the phone quite fast.
OMG it’s soo cute! I like it so much, I’d bought it even just as a decoration!
Unfortunately, my smartphone is too big for this penguin, so I had to gift it :(
Very good quality. Keeps the phone without any problems
Very cute and well-made, I highly recommend it.
The holder looks great, keeps the phone well.
Super quality, the holder is excellent.